Contacting Tracey Mansted at Empathic
I value the safety of my clients in session and always aim to be completely focused while in session – I will never stop a session to take a phone call or text. This is why I don’t list my phone number for making bookings. Instead just email me with any questions or concerns – I’m very happy to chat with you via email at tracey@empathic.com.au. I generally reply to emails within one business day or less, though keep in mind I am not available to reply to emails between 6pm and before 9am or on weekends. For emergencies, please see information at the bottom of this webpage.
Unsure of whether we are a good fit? I offer a free 15 minute phone call appointment so you can ask questions and check if Empathic offers the service you need. Please see Fees & Bookingsfor more appointment information or just click here.
Online Bookings
We use Halaxy which is a secure encrypted bookings service. Halaxy also generates confirmation emails and texts for each appointment. You are able to book directly online with this button:
Or for more information see Fees & Booking.
Inner North Canberra Location
Empathic is located in Watson, North Canberra. Our beautiful air conditioned and heated purpose-built therapy studio is quiet and tranquil. There is easy on-street parking directly outside. We are a mostly flat 22 minute 1.8km walk from the Phillip Avenue tram stop, a 7 minute bike ride from Dickson College, or a 7 minute walk from the Knox Street bus stop.
Once your appointment has been confirmed through the bookings page and you’ve filled in the Intake Form we will send you the street address.
Empathic is OCCASIONALLY on Social Media
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Every month or so I put together an email newsletter with any articles I have written, reviews of podcasts and books, and ocassional snippets from other media sources. We’d love to keep you in the loop! Please subscribe here, and know that your email will never be given to anyone else.
This website is made with ♥ on Ngunnawal Country, in Canberra.
In the spirit of reconciliation Empathic acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Crisis and Emergency Contacts
If you are in the ACT and require crisis/emergency mental health support, please call the Crisis Assessment and Treatment Team (CATT) on 1800 629 354 or 02 6205 1065.
If you are in a life-threatening situation, call 000 immediately, or present to the Emergency department at your nearest hospital.
If you require non-emergency medical support, please contact your GP. For after-hours non-emergency medical support, please contact Canberra After Hours Locum Medical Service on 1300 422 567 (http://calms.net.au).
If you are not in a life-threatening situation, the following 24 hour phone counselling services are available:
Lifeline: 13 11 14 or http://www.lifeline.org.au/Home
Kids Helpline (from 5–25 years of age): 1800 55 1800 or http://www.kidshelp.com.au/
National Sexual Assault/Domestic Violence Counselling Helpline: 1800 RESPECT or http://www.1800respect.org.au
Suicide Call Back Service for those over 18 years: 1300 659 467 or http://www.suicidecallbackservice.org.au/
